Food not delivered in train booked online through e-catering

Name of Complainant Gaurav Verma
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav Verma:

I booked my meal online throught e-catering option. First they called me to change my order. I agree on the same. Still the order was not delivered at mathura station. The next stop is going to be delhi railway station which 2 hour away. I am feeling very sick and need to take my medicine after having dinner. Now if I get unhealthy again. Who will pay for it

Image Uploaded by Gaurav Verma:

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