| Name of Complainant | |
| Date of Complaint | February 25, 2025 |
| Name(s) of companies complained against | Flo.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We have received your escalation request for Item Code: FSO0004874-1. Below are the details for your reference:
Escalation ID: ESC010779
Issue Category: First Contact
Issue Description: will back within 24/48 hrs
Expected Resolution Date: 2025-02-24
Hi, This is pavan Kumar vuppala. I am facing multiple issues on order when I am placed on 21st jan 2025. When I contacted the team they informed me of a shortage of material, later I got to know after 10 days placing the order. later I cancelled and reorder same product with same ID next day with help of service agent from flo mattress they assured that mattress is available and it will be deliver with in 5 to 7 working days but still it’s been 30 days my product Not yet delivered and no proper response from the team and fake promises to get delivered
Image Uploaded by V pavan kumar: