Flipkart wrong product received

Name of Complainant Bala subramani
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Bala subramani:

Order I’d: OD328879052353671100 Ordered a product from Flipkart, received totally a different product. When I called customer service stating I received a wrong product,I did not even understand what product I received. Agent was too rude,did not even ask for image,she was just saying,you received correct product and it’s a non returnable. So we can’t do anything. I don’t care about returnable or non returnable,if I received correct product why Im gonna return.

Image Uploaded by Bala subramani:

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