Name of Complainant	Pravin
Date of Complaint	July 6, 2020
Name(s) of companies complained against	Flipkart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I am pravin from Dindigul , Ihave health issues and working Online from home. I also do online surveys for which I get Amazon or Flipkart gift vouchers Payment it’s validity for 1 year from the date of Received Payment.  IaI started adding vouchers from February 2020 in Flipkart wallet “afer my previous voucher balance is over”. Total 45 cards net worth 24500₹ out of  45 cards 44 cards validity expired only after February 2021 only one card value 500₹ expired October 2020 till 23rd June my  balance remains 24500₹  but on 24th June when I chrck my balance they debited 4700₹ from 7 vouchers without any purchase done at Flipkart out of 7 Voucher 6 worth 700₹ each  & onewone worthvworth 500₹ All 7  tvouchers validity remains till  jan – june 2021.

I complain in customer support  one lady  called me 4 days back  ask full details about my issue then ask card numbers &  said cardi still in validity it’s midtake  from Flipkart end we will activate the card within 48 Hrs & then I call you & assist to add card agsin in wallet. They didn’t call me more than 3 days afterwards I raised a complaint again same person called me and said contact the provider . I said money is in Flipkart wallet for more than 2 months how could you say to ask provider. She said again  give as 48 hours but when check my status ofsof my complaint she closed my complaint as issue resolved . I need to log a complaint against Flipkart I have full evidence even voice record of the conversations. Plese take further action. Here the conversation voce record google drive link

https://drive.google.com/folderview?id=1xsDN_mG9aASf2LtjTD03ORW9MxpuFPw9

I also share the screenshots of my balance amount in June 4th which I shared with my friend on whatsapp at that time my balance is 21109₹  afterwards I add 11  gift vouchers worth 3400₹  (8 cards worth 500₹ each, 1 card worth 200₹ & 2 worth 100₹ each ). 
I purchased things using Credit card or debit card or Flipkart pay later options but  d”purchase  any products busing Wallet Money I saved this money for further purchase”.  But they detected my money for nothing even validity remains till 2021 .

Please log s complaint against them and take necessary action. I think most of them affected by the same issue but Flipkart not taking any steps to solve it.

Image Uploaded by Pravin: