| Name of Complainant | |
| Date of Complaint | July 18, 2020 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
my name is ashutosh singh ,i Ordered a laptop from Flipkart on 23rd of June 2020 I got the product on 27th of June with invoice date of 26th of June then after using it for two days I Found it to be defective there are problems like connectivity issue Bluetooth connectivity and heating problem so I placed a return I placed a return request for the sameThen I got a message from Flipkart that a technician will visit to check the problem in the laptop and will provide me the resolution but nobody came To me I was told that till third of July 2020 there will be a visit by technician but unfortunately nobody visit after thatI again contacted to the customer care and told them that nobody visit to me then they told me that I will get the replacement for the product then on 11th of July I Got The replace product but the product which I got is completely defective its battery was not giving any back up and it has manufacturing defect inIts body so I contacted to the customer care again for the same but they have block my account and denied to replace the product sold by Flipkart to me
Image Uploaded by Ashutosh Singh: