Name of Complainant	Vignesh Ramalingam
Date of Complaint	December 14, 2022
Name(s) of companies complained against	Flipkart
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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I sent you this email regarding Thomson smart led Android TV.
I didn’t receive any proper updates or solutions from Flipkart or Jeeves customer service, so I only sent you this email.
On November 8th, 2022, I filed a complaint with Flipkart, and they stated that they would register the complaint with Jeeves and contact you for further assistance. However, I received no calls or messages from them. So I called Jeeves directly on November 14th 2022, and on November 18th 2022, a Jeeves technician checked and took the television for display panel issues.
They said it would take 21 days to repair and return to me. I haven’t received any updates on this issue from Jeeves or Flipkart as of yet.

When I call Flipkart or Jeeves customer service, they tell me to give me 48 hours or two days for updates from our end. I need your assistance on this.
For your convenience, I’ve attached the protection plan id and claim id. kindly do the needful at the earliest.

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