Flipkart sent me wrong sized product and now refusing to take it back.

Name of Complainant Anil Kumar
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Anil Kumar:

I’ve ordered Levi’s Men blue jeans or size 30 waist but flipkart sent me jeans with size 28 waist. First they canceled my replacement request amd the cancelled the return request twice without giving any valid reason. I’ve spoken to customer support staff many times but they all fail to resolve the issue. One also said that flipkart had sent me an email on 29th july but there is no mail like that in my inbox or spam. Nevertheless I’ve uploaded images of photograph on flipkart app twice. The product is in original condition with tags intact.

Image Uploaded by Anil Kumar:

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