| Name of Complainant | |
| Date of Complaint | March 15, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without by prior intimation. After many complaints and raising of queries it was informed to me that there are unusual high Returns in my account die to which the account is blocked.
It is to submit that the Returns in my account is in account of mistake on the part of seller or Flipkart. My reason for return was only due to incorrect products, expiry product, damaged products and like. Also whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned. I further submit that the last return request was placed for Beetal telephone instrument M71. I ordered for Beetal telephone instrument M71 but instead I received fully broken item . This was the reason i raised the complaint at Flipkart. Earlier I raised the replacement request which was later cancelled by the Flipkart and block our flipkart account.
I am using my Flipkart account since more than Six years. Multiple times the complaint is raised at Flipkart support through calls as also email but no solution received till date.
I thus request your forum to intervene in the same and replace or return broken Item
Order ID OD327467802503308100
Tracking ID – FMPP1580590152
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