Flipkart refused return after committing it on records

Name of Complainant Ashwin Dravid
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashwin Dravid:

Flipkart CS in a written mail confirmed arranging return and yesterday called me to tell they can not do it and their customer care associate made mistake by sending mail to me. In reality, their team checked and confirmed the wrong shipment delivery but refusing to initiate return and refund.

Image Uploaded by Ashwin Dravid:

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