| Name of Complainant | |
| Date of Complaint | September 9, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order ID OD329060876902337100 | Refund ID: 12102908990802364234 | Complaint No 58152
I placed an order with Flipkart, but the product I received lacked a brand name and exhibited subpar quality. Over the past two days, I have been attempting to initiate a return, but each day, the delivery executive has refused to pick up the item due to its lack of a tag and brand name. They are urging me to change the reason for the return.
I need to file complaints against both Flipkart and the seller. The seller should not have sold a product without proper branding, and Flipkart should not have dispatched an item without verifying its quality.
This situation feels like a betrayal to a loyal customer who has been shopping with you for over a decade.
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