Name of Complainant	Mani
Date of Complaint	August 4, 2023
Name(s) of companies complained against	Flipkart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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On 15th of July, I cancelled my order on the doorstep. Delivery person sent me cancellation OTP and I shared cancel otp. He took both products and left. On the same day in the Flipkart app showing the product being delivered, I called and complained to the customer care and raised a complaint. But they are saying like product delivered correctly i didn’t share otp then how can they marked status to delivered? They are directly closing my ticket without solving the issue and investigating properly
I did a lot of follow ups in call and email with no response.

Tracking numbers: FMPP1755888035 , FMPP1755395030
Order ID: OD428573428974069100

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