Name of Complainant | |
Date of Complaint | May 8, 2023 |
Name(s) of companies complained against | Flipkart |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
![]() ![]() ![]() ![]() ![]() ![]() |
I had ordered a Intex 50 L desert air cooler from Flipkart on 26th April 2023 and a product of different specification was delivered to me on 30th April. So I put a request return. A pick up executive came on 2nd May and pick the product up around 4 PM. But the pick status was not updated in my order section. Then at 5:49 PM I received a message from Ekart of rescheduling the pickup, then I contacted to Flipkart customer service and raised a complaint.
But it on 5th May the order status showed return cancelled.
I have not get any refund although the product was picked up by the Ekart pick up executive.
![Flipkart order picked up for return but it was not updated in the order status and therefore refund not initiated](https://consumercomplaintscourt.com/wp-content/uploads/2015/12/no_uploaded.png)