Flipkart Order cancelled without customer concern

Name of Complainant Saurabh
Date of ComplaintNovember 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurabh:

Order ID – OD123127178055273000

Absolutely unacceptable. Who is delivery guy to decide the cancellation. And why such false promises by the agent?
28th oct 2021 I raise a complaint regarding this, then flipkart Customer executive said that your problem will be resolved by November 2nd. It is an unsatisfactory service produced by Flipkart and Ekart.

Does Flipkart want to say that I have made some mistake by buying product from them?

Image Uploaded by Saurabh:

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