| Name of Complainant | |
| Date of Complaint | May 29, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I ordered a laptop worth Rs. 69990 from flipkart on 15th of May 2021 which was supposed to be delivered on 17th May. They could not deliver and changed the new delivery date to 20th May. They again could not deliver on 20th and I cancelled the order. Next day Flipkart also sent me email that the seller has himself cancelled the order as they could not deliver the order and it was damaged in transit. But still the flipkart app not showing the updated status of order cancelled and even after repeated cancelling and emails from Flipkart everyday that the order has been cancelled they are giving me no update regarding the status of my refund. Very frustrated with Flipkart. My 70,000 rupees stuck with Flipkart and no refund status being provided. Contacting customer care everyday but they are just asking me to wait and no resolution being provided. They actually have no idea how to resolve the issue. Please help.
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My self Abhilasha Rajurkar, Mobile No : 7987365927 My 10 yr old son had ordered some items by mistake on 20th June.23 and after that immediately cancelled,
At that time we felt that someone was doing fake transaction from our account, due to which we blocked that ICICI Bank account.
While activating the Flipkart account wrong mail id has been entered by our son due to which we are not getting proper mail.
Total six items were ordered out of which 5 have been refunded and one is yet to be done whose price is Rs.35900 .
After a few days Flipkart’s account has also been blocked, We contacted the call center several times but they are unable to help us as the account is blocked,
An attempt was made on 1st july to make payment from Flipkart but due to our account being blocked, it was not credited in the account,