Flipkart not giving refund of missing product and charging unusual intrest

Name of Complainant Prince raj
Date of ComplaintMarch 12, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Prince raj:

I bought some products from Flipkart one of them is missing. I talk to customer support, but no resolution received they rejected my refund request and blocked the account and not giving refund of missing product.

I have to pay Flipkart paylater of 7018₹ they blocked the account then I am not able to pay
After a couple of days they send a link with principal amount and interest.
Here it is their fault that the account was blocked before the payment was made so I could not make the payment. That’s why I would pay with interest.

Overall, Flipkart is not giving refund of missing product and charging me interest due to its mistake of paylater.

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Flipkart not giving refund of missing product and charging unusual intrest

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