| Name of Complainant | |
| Date of Complaint | June 6, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello
I’m writing this with utmost dissatisfaction and disappointment regarding the unethical response to a previous email sent by the CS team.
I was assured a gift card in compensation to the cancellation of an order after 10 days of placing the Order.
Post the phone conversation and email I did not receive any communications from the team, I had to reach out to them again and again.
After 3 escalations, the Senior most team denies any such email and considers the email of a grammatical error and tried to console me with an assurance of taking a feedback from me.
Sharing you the screenshot of the email sent and the incident id in the subject section.
Image Uploaded by Sambit Jena:
