Flipkart is not processing the return and refund

Name of Complainant Abdul Salam
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abdul Salam:

Order: OD125674648806212000
Date 07/08/22
I have purchased Onida fully automatic washing machine from flipkart on 07th Aug 2022.
And it got replaced on 19th August, because of physical damage.
During the technician visit for installation, he have found water leakage and raised a return request on 23/08/22, which is not served yet and couldnt get the refund. everytime i call customer care, they tells technician visit is required before picking the produce, hence delayed and all. and keep on pushing the days.

Image Uploaded by Abdul Salam:

Flipkart is not processing the return and refund

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