Flipkart has the worst customer support

Name of Complainant Anushri
Date of ComplaintMay 26, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Anushri:

Flipkart had the worst customer support. As an online e commerce company they have no proper support to address concerns. They have hired a bunch of morons who speak like an IVR and have no idea what the customer says.

I ordered a Onida washing machine on Flipkart and there has been no one who has come for installation. On contacting support all they ask u to do is wait and give a turn around time of 24 hrs. Everyday the same thing. It’s been 5 days since there is no resolution provided irrespective of multiple calls made to Flipkart support team.

I don’t think one should sell if they do not have a support to provide if there is an issue.

 

 

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Flipkart has the worst customer support

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