Flipkart for asking sensitive documents

Name of Complainant Sandeep
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sandeep:

Order Id: OD119713948957728000
Order Date: 17-09-2020, 12:55 AM

Flipkart has sent me a smaller piece at first, and then they sent me an incompatible product image when asked for replacement/refund. I asked for refund of my money, they are now holding my money and are blackmailing me for my ID proof in order to process the returns. This is not at all acceptable, I will not provide my ID to flipkart to process the return. I want them to pickup the product as soon as possible and refund my amount.

Image Uploaded by Sandeep:

Flipkart for asking sensitive documents

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