Flipkart — flipkart.com auto cancellation of order

Name of Complainant Sagar
Date of ComplaintJanuary 3, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sagar:

I had ordered for a a) syska rechable bulb-499*5 (rs-2495), b) syska iron-Rs-599, c)sandisk ultra duel drive M3.0 32gb otg drive- rs -589.at flipkart.com and as the site was showing the item as in stock, i made the payment of the same through net banking on 2nd Jan 2019. I received a confirmatory e-mail to this effect saying the product will be delivered at my house address Mumbai in 2-3 business days. However, on 2nd Jan 2019., they sent a mail to me cancelling the order and mentioning that the payment will be reversed in my credit card account. They now claim that the said product is no more in stock, however, i have been checking their site, and the product is very much available and the site is still showing it as in-stock but only at a higher price.
They cancelled my order saying that the product is not available inspite of sending a confirmatory e-mail to me. (Above Mentioned prices as on 03.01.2019)

Please register my complaint against flipkart.com

Image Uploaded by Sagar:

Flipkart — flipkart.com auto cancellation of order

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