| Name of Complainant | |
| Date of Complaint | May 20, 2024 |
| Name(s) of companies complained against | Flipkart, Wakefit |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have placed the order for the Wakefit three door engineer wood wardrob on 19/04/2024 on Flipkart.
The given delivery and installation date was 12/05/2024 & 14/05/2024.
Still I am waiting to order delivery.
When order not delivered on 12/05/2024 then I have escalated the issue to customer care no response then escalate to twitter but no response they just give standard reply “We will be working on it”.
Now almost the moth still orders not delivered. I have wasted so much energy and time for the escalation but no use. Now after the month Flipkart & Wakefit hold the order delivery, ask me to cancel the order and reorder same product at higher price.
Seller (Wakefit) and ecommerce platform (Flipkart) are the cheater, fraud, unprofessional & unethical in business.
Expected some strong action against such fraud/cheater online sellers and ecommerce platforms.
I have attached all the images of order booking, order status, and SMS from customer support.
Image Uploaded by Mahesh Nakade: