Flipkart didn’t refund my money and blocked my account

Name of Complainant Chayan Poddar
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Chayan Poddar:

I ordered vermi compost 10kg per bag 2 quantity but Flipkart delivery me on just 1 bag when I compliant for this problem there blocked my account and told me my account was blocked for multiple return request created by me . According to me I am a genuine buyer I never look at the product description very well before buying anything. After that, if Flipkart sends me the wrong product or sends me less product, I am bound to give a return request.But based on the company I have broken the rule, I don’t understand why I am not getting the service after I bought the item with money. The company has blocked my account for not being able to resolve this issue. Please help me get my refund.
Order placed on Oct 29, 2023
Order ID OD429545290909062100
As a proof I have uploaded a video footage where You will see that I have been given only one bag.

Image Uploaded by Chayan Poddar:

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