Flipkart did not process Refund

Name of Complainant Rupam Pal
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rupam Pal:

I purchased TV Rs 44889 details of order id is in screen shot. But did not accept delivery due to defect and cancel the product. As per their portal screen shot, refund is processed by seller. But when I contact icici customer care , seller made no refund. I submitted bank statement to flipkart. But no action to find why seller making false statement. Also flipkart portal showing refund successful is also not correct. Flipkart not providing any evidence that seller has refund. It is flipkart responsibility to deal with seller and process the refund
Please process refund to my bank account asap

Image Uploaded by Rupam Pal:

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