Flipkart delivered wrong product but cancelling my return request

Name of Complainant Vaibhav Sharma
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaibhav Sharma:

I ordered ASIAN black running shoes of Rs 1224, but got delivered ASIAN grey sneakers on 6th of March to which I immediately registered a complaint and return request but since then only once wishmaster came to pickup the product but rejected my return stating that I’m here to collect the same product and have not been told about any wrong item pickup. Today is 30th March but no help has been provided by Flipkart. They just keep delaying date after date and ignore my mails and requests. I want my refund asap as its already around 1 month.
Order ID – OD327427065139595100

Image Uploaded by Vaibhav Sharma:

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