Flipkart delivered used Damaged product returned accepted but refund not received

Name of Complainant Mukund Mungalpara
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mukund Mungalpara:

Flipkart Order no OD225497892688386000
I received used and duplicate product dilevery time o lodged the complain regarding the same and Flipkart accept complaint for refund all calls are available with me on recording that they committed for refund of money but now no one is responding to me
I have all call records I can submit the same in that they give me commitment for refund
I have attached here screenshot of product and call recording
Mukund
9624311922

Image Uploaded by Mukund Mungalpara:

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