Flipkart delivered expiry dated HP Cartridge (May 2019)

Name of Complainant RADHEY SHYAM TYAGI
Date of ComplaintJune 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by RADHEY SHYAM TYAGI:

I ordered a yellow colour HP 951XL cartridge for HP 8600 Officejet printer vide Order ID: OD328257006339960100 on 2.06.2023 which was delivered on 14th June 2023 at the price Rs 1269/-. After receiving ordered, I found that the cartridge had already expired in May 2019 which I made complaint on the customer care of Flipkart. After a lot of persuasion, they agreed to replace the cartage and delivered on 19th June 2023. But again I received the expired dated Cartridge which video I have enclosed. This expiry dated cartridge has damaged my printer and other cartridges also. I made the complaint at the email of CEO Flipkart and cs, but all in vain. I have received an email from FLIPKART ref. incident no. 23061922045373061081 ensuring to resolve the issue, but nothing has been done by them in refunding my money or replacing the expiry dated cartridge. I being a senior citizen of 66 cant move here and there for pursuing this matter

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