Flipkart delivered defective Samsung TV and now they are refusing to take the product back

Name of Complainant Sowmya Gelli
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sowmya Gelli:

Flipkart has delivered defective Samsung product on 24th December and return has been initiated on 29th December 2021 and on 31st December 2021, technician visit has been done. Samsung technician has updated saying it is defective panel issue and updated the same on Samsung portal and even till 4th January 2022 , Flipkart says technician visit is yet to be done and product is not returned or replaced . Order ID of flipkart is OD123674566342449000

Image Uploaded by Sowmya Gelli:

Flipkart delivered defective Samsung TV and now they are refusing to take the product back

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