Flipkart delivered defective product and they are not giving replacement

Name of Complainant Jitendra Kumar
Date of ComplaintJune 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jitendra Kumar:

The product was delivered on 31st of May’22. When installer came for installation then they found that the product is damaged. They have initiated part replacement but there is no updates on my replacement. I called multiple times to customer executive but they are saying will update you shortly. It has passed 7 days when I have given complaint but there is no updates from flipkart. Now, since product is already delayed. I need return and not replacement now.

Image Uploaded by Jitendra Kumar:

Flipkart delivered defective product and they are not giving replacement

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