| Name of Complainant | |
| Date of Complaint | August 17, 2018 |
| Name(s) of companies complained against | Flipkart, Flipkart Complaints |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have bought an Honor 7A (Blue, 32 GB) including exchange plus discount on Freedom Sale offer. But the delivery executive didn’t accept it for the excuses that there is some tiny scratches which was due to the flip cover of the mobile, while my phone is only 1 year old and still in a well running condition, better battery backup no scratches on screen. They even clear the instruction that the screen should be perfect and phone should be on running condition.
Don’t understand why it can’t be accepted. There is no instruction within the exchange offer regarding scratches on the back of the mobile. As an old customer this time I am very disappointed by Flipkart. A biggest fraud online store.
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