Flipkart Complaint: Mobile Exchange offer denied and canceled the product for rubbish excuses

Name of Complainant Mritunjay Kumar Tiwari
Date of ComplaintAugust 17, 2018
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mritunjay Kumar Tiwari:

I have bought an Honor 7A (Blue, 32 GB) including exchange plus discount on Freedom Sale offer. But the delivery executive didn’t accept it for the excuses that there is some tiny scratches which was due to the flip cover of the mobile, while my phone is only 1 year old and still in a well running condition, better battery backup no scratches on screen. They even clear the instruction that the screen should be perfect and phone should be on running condition.

Don’t understand why it can’t be accepted. There is no instruction within the exchange offer regarding scratches on the back of the mobile. As an old customer this time I am very disappointed by Flipkart. A biggest fraud online store.

Image Uploaded by Mritunjay Kumar Tiwari:

Flipkart Complaint: Mobile Exchange offer denied and canceled the product for rubbish excuses

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