Name of Complainant	Ankit
Date of Complaint	February 22, 2018
Name(s) of companies complained against	Flipkart, Flipkart Complaints
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I have purchased a bed (Order ID: OD111036186496267000), it got delivered on 23rd Jan’18.

Warrenty of the product is 1 year. (Covered in Warranty -> On manufacturing defects, like polish and termite issue)

On 15th Feb’18 middle beam (in which plyboard get supported) of the bed broke, so I called customer care. Customer care told me to do followup myself with seller.

Within 20 days of purchase middle beam (in which ply-board get supported) of the bed broke, so I called customer care. Customer care told me to do followup myself with
seller.

I contacted seller (Nidoo- Contact number -8553667355), Seller said product is with you, its your problem. I told him that it is under warranty, but he said the same statement, its your problem, I cannot help. There is no warranty of the product. You can contact local carpenter and do whatever I want.

I contacted local carpenter, they said it broked due to termite issue. Wood was infected with termite. It seems that seller did a superfical finishing & sold it.
Normally wooden beam last for years’.

I again contacted Flipkart, they said we are not producing the product. I need to do whatever seller is saying. When I asked about the warranty, they said they cannot help as seller is denying to help. They said that

I would have thought before purchasing
the product.

Image Uploaded by Ankit: