| Name of Complainant | |
| Date of Complaint | October 23, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without by prior intimation. After many complaints and raising of queries it was informed to me that there are unusual high Returns in my account die to which the account is blocked.
It is to submit that the Returns in my account is in account of mistake on the part of seller or Flipkart. My reason for return was only due to incorrect products, expiry product, damaged products and like. Also whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned. I further submit that the last return request was placed for sebamed baby cream. I ordered for sebamed baby Rash cream but instead I received sebamed baby moisture cream which is altogether different item. This was the reason i raised the complaint at Flipkart. Earlier I raised the replacement request which was later cancelled by the Flipkart and they informed me that seller is unable to provide replacement and thus the product can be Picked up for return with refund and accordingly return request was placed. After placing the return request the return was automatically cancelled by courier team as informed to me by Flipkart. This is completely ridiculous on part of Flipkart. please unblock my account and give me my refund od id OD126011073019715000 contact number 9602434424
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