| Name of Complainant | |
| Date of Complaint | December 15, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Ma’am,
Booking Id
FF21120120873505
I have booked a flight ticket from Delhi to Vancouver for the 28th of Dec 21 on Flipkart website .
I have booked this ticket on 1st Dec 2021.
As per rules, the Customer is eligible to get a full refund within 24 hrs of booking.
I have raised my request for a full refund within 14 hours only.
Flipkart team told me that I will get a positive response in the next 8 hours but it’s more than 60 hours now. I didn’t get even a single response from the Flipkart team. I repeatedly tried to contact them but they are not providing me any solution.
Actually, I have to take a transit visa for the US for this ticket which I checked that I will not get within 20 days with US Embassy, and also Japan is canceling International Flights.
Due to that reason, I decided to cancel my Ticket.
I am continuously following with the Flipkart team but I am not getting any positive response.
Airlines have directly told me that a third-party agency is not contacted us in the last 24 hours they are taking your query lightly you need to follow up with them.
Japan Airlines Website has mentioned this on their website -(JAL is dedicated to provide refunds of tickets to our customers with minimal inconvenience. Reservations can be held at the quoted fare without payment, or refunded within twenty-four (24) hours after the reservation if the reservation is made one (1) week or more before departure)
But the Flipkart team is not taking this matter seriously.
I have 55000 rupees at stake but due to the careless attitude of Flipkart customer service, I am not getting any positive response.
Now it’s more than 50 hours after when I asked about my refund but there is no response from Flipkart till now.
That’s, why I am filing this, complaint. You are my only hope.
Please help.
Thanks,
Amandeep Saini
