Flight ticket cancelation amount not refunded from may 2022 to till data after so many calls and mails from flight agen Travolook

Name of Complainant k.venkateswarlu
Date of ComplaintMarch 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by k.venkateswarlu:

Ticke cancellation amount not refunded for REF112761059

I have travelled from Hyderabad to Chennai in May 2022 . one ticket cancelled for wrong time. and booked one more ticket for correct time. immediately contacted call center they said cancel second one also so that refund for full amount will be processed. then one more ticket booked and travelled.

now cancelled ticket amount refunded on first request itself. second ticket cancellation amount not refunded till date after 30 + request over mail and phone. always same answer that is with in 3 to 5 working days refund amount will hit your account earlier failed but this time pakka. same response i am getting from last 10 months.

Image Uploaded by k.venkateswarlu:

Flight ticket cancelation amount not refunded from may 2022 to till data after so many calls and mails from flight agen Travolook

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