| Name of Complainant | |
| Date of Complaint | May 29, 2020 |
| Name(s) of companies complained against | MakeMyTrip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was supposed to travel to Australia through Kuala lumpur on Airasia . I booked it through Makemytrip. The flight was cancelled due to COvid outbreak and the airline came up with options for either a credit voucher or a full refund. I chose a full refund which was then processed into the travel agency’s account i.e MakeMyTrip .
Now Airasia has refunded the full amount to them which was also confirmed by one of their associates. Now today I get a mail from them saying “According to airline policy , we cant refund , you book ticket on the same route” . These people are fraud , please take an action , it was our money ! Our hard work , cheaters they are
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