Flight Cancellation Amount not refunded from Go Air Airlines

Name of Complainant Sowjanya
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Sowjanya:

I had booked flight tickets with Go Air on Feb 20 , 2020 for travelling from Bangalore to Delhi on April 16 2020 . Due to covid19 pandemic  I was unable to travel and booking got cancelled .

There was email which came on Mar 22, 2021 saving the amount would be refunded .But the amount is not yet refunded (in spite of several follow up emails and calls to customer care)

 

Image Uploaded by Sowjanya:

Flight Cancellation Amount not refunded from Go Air Airlines

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