Flight booking confirmation failed but money debited

Name of Complainant Sikha Malakar
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sikha Malakar:

Yesterday I used Agoda to book a flight ticket for 2nd Sept, from Guwahati to Pune. It costed me Rs 4172 (Ref no. 322608615911) but today they sent me a mail that booking confirmation had failed. How do I get my refund as soon as possible? They keep asking for booking ID in help and support but I don’t have booking ID coz it was not even confirmed. They only took the money. Please help. They gave me this temporary booking id 1032335305 which doesn’t work at all.

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