Flat rent payment is not credited into owner’s Bank account but it’s debited from my Credit Card through Paytm

Name of Complainant Kartik Kumar
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Kartik Kumar:

I paid the rent of Sep-2021 by my Credit Card (Axis Bank) through Paytm app on 09.09.2021 but still it’s not credited into owner’s account (Nestaway Technologies Pvt. Ltd.). There is no option to raise the complaint on Paytm and no customer care is there for this particular issue. So request you please resolve this issue.

Payment Details
Paytm Order ID: 15023099444
Transportation Reference ID: 125200328113
Axis Bank Reference ID: 2571946766

Owner’s Bank Details
Bank Name: Kotak Mahindra Bank
Account Number: 5611661558
IFSC Code: KKBK0000429
Bank Branch Name: Thippasandra, Bangalore

Image Uploaded by Kartik Kumar:

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