Firebolt invinsible Plus defective replacement

Name of Complainant Rachanesh Ghatge
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rachanesh Ghatge:

Received defective piece. Return request raised on 2nd day of receiving product. Product was picked up and confirmed by Firebolt team. But they haven’t given any replacement which I asked for. Wanted either replacement as per their SLA mentioned which has passed 7 days. Or refund to original bank transfer done for buying this product as per invoice or another option is amazon pay. Which they are not willing too. It has been more than 10 days and nobody is reverting with date or giving assurance for money back.
Issue functionality not syncing though paired and incorrect data

Image Uploaded by Rachanesh Ghatge:

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