Fire-Boltt Phoenix Pro 1.39″ Bluetooth Calling Smartwatch, AI Voice Assistant, Metal Body with 120+ Sports Modes, SpO2, Heart Rate Monitoring (Gold Pink)” – is not working/Charging

Name of Complainant Dhanalakshmi
Date of ComplaintDecember 22, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhanalakshmi:

I got this Fire-Boltt Phoniex Smartwatch through AMAZON on 7th Oct 2023, but it stopped working yesterday. I have a one-year warranty period.

I contacted the FireBolt customer service that was mentioned in AMAZON SERVICE CONTRACTS,
Customers can Visit the Nearest SC (link:- https://www.fireboltt.com/pages/service-center) Or Can Contact Customer support to register complaint

ocean mobile care
no e5, 352, 1st floor,paramount park,
velachery main road, velacheri, chennai – 600042,
Chennai, pin: 600042, Tamil Nadu.

Call on our customer care number 022-69846666

but there is no response, So I request to take action to resolve this issue.

Today I visited the Firebolt Service Center they said,

They stopped providing service for Firebolt products and are NO longer accepting FIREBOLT products for service.

There is no proper response from FIREBOLT and AMAZON.

Image Uploaded by Dhanalakshmi:

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