final payment done to vodafone but they did not deactivate sim and now ask monthly charges

Name of Complainant saneev
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by saneev:

Respected Sir/Madam,

My self Sanjeev Kumar   i have migrate both vodafone number on dated  27-2-2020 and make full & final payment of Rs. 1150.00 online  on same day  at your Vodafone Store Manimajra in the presence of Ms Mamta executive at Manimajra  Store and also I pay Rs. 500 in cash for two prepaid SIM .But till date after  10-15 times visit of your Vodafone store manimajra & so many call,mails to your call centre my prepaid sim not activate .

I used this number mobile number since 12-14 years and this number link with all  government documents like Aadhar card ,banks etc.

Regards

Sanjeev thakur

 

Image Uploaded by saneev:

final payment done to vodafone but they did not deactivate sim and now ask monthly charges

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