Name of Complainant | |
Date of Complaint | May 11, 2023 |
Name(s) of companies complained against | JioMart |
Category of complaint | Electronic Appliances |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
![]() ![]() ![]() ![]() ![]() ![]() |
I had ordered a mi trimmer in jiomart app, I received it on 4th may, the box had dirt stains and there was literally a hair follicle on the blade even before I opened it. The charger cable is missing from the box. When I requested for return jiomart customer service asked for pics and mail. I did. Now they have rejected the return request all on the basis of cctv footage. Now I’m left with a trimmer I cannot use without charging it cuz the cable is different and couldn’t find it anywhere. Also the product price droped around 200rs just a day after I received it. The seller is same the app same but still I have paid 200more for faulty product. Jiomart CS also denied replacement and said they will not do anything and asked me to keep the wrogn product without charger cable.
Image Uploaded by Veeresh:![Faulty product, price drop within a day and worst customer service.](https://consumercomplaintscourt.com/wp-content/uploads/2015/12/no_uploaded.png)