Faulty Product, Harassing customer support, big time cheats!

Name of Complainant Megha
Date of ComplaintJanuary 20, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Megha:

Hi –

I purchased Racold Water heater over 2 month ago and it took a month to have one of their engineers visit and help with installation. The next thing, new product was defaulty and I have since then been waiting to receive support from Racold.

Its literally harassing how despite raising several requests, there is no support whatsoever. Kindly advise if you are unable to support, else I shall proceed with raising consumer complaint.

it was purchased through Amazon!

Thanks and Regards,
Taaza Group of Companies

Image Uploaded by Megha:

Faulty Product, Harassing customer support, big time cheats!

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