Faulty product and bad service

Name of Complainant Jose Jacob
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jose Jacob:

Had bought the mattress from Pepperfry, it started inflating at various places. The product is under warranty period. I wrote the mail to them, initially, they responded by saying that they will look into the matter but after that, it was complete silence. I have mailed them four times till now but no response.

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