Faulty items not being repaired

Name of Complainant Rahel Khurshid
Date of ComplaintMay 22, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahel Khurshid:

I bought a brand new TV from Reliance Digital on Bannerghatta Road, Bangalore and the TV was delivered on 21-Apri-2024.
Withing few weeks only, the remote went faulty hence I raised a service request for repair on 10-May-2024. It has been 11 days but nothing has been done.
I also lodged a compliant with the Reliance complaint team but nothing yet been done.
The team also does not want to provide any timelines and neither were they willing to share the reference numbers for my complaint when I said that I will lodged a Complaint on Consumer Forum / Court.

Image Uploaded by Rahel Khurshid:

Faulty items not being repaired

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