Faulty information given in red bus app

Name of Complainant Amala Eldho
Date of ComplaintNovember 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Amala Eldho:

I made a booking through red bus app for sleeper tickets for November 2nd and payment was done.But on the previous day of journey I got a call from them saying they don’t have sleeper tickets and only have seaters and it’s said as a complaint from the part of red bus.Ialready paid the money for sleeper seats and now they are saying bothe sleeper and seater have same rate.This is quite unfair because I am travelling with my aged father and I can’t travel in seater Ihave tried calling red bus custy care for several hours’ but they are not connecting to their executive.

Image Uploaded by Amala Eldho:

Faulty information given in red bus app

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