False warranty claim rejection by boat

Name of Complainant Puneet Gusain
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Puneet Gusain:

I ordered boat 161 pro (green) from their official website on 25 july 2023 then i used them for 2 weeks then i noticed that my right earbud has low bass and sound compare to left earbud so i claimed my warranty my ticket number was 36989006 and send them my earbuds in perfect condition but they rejected my warranty claim and the reason was damaged product but i was shocked after know that because i handoverd my earbuds in the perfect condition without any physical damage to the courier boy they did fraud with me so my experience was so poor with boat and i didn’t expect this kind of scam by big popular brand i request you to please don’t do this type of cheap fraud scam with any of your customer because we made you a big electronic brand and we consumers also can make you the worst brand of India. I hope you will understand the value of your customers and their hard earned money.

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