| Name of Complainant | |
| Date of Complaint | December 6, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi
My self Kishor Chavan from Kotak Mahindra Bank. I had received 10000/- incentive points from that I took amazon 5 vouchers value of Rs. 2000/-.
I have contacted to amazon customer service on chat to know the validity of gift card. While chatting they asked to share voicher id (SYPQ-2EY4K7-F2QU). Then got call from amazon call center that voucher vailidity is 1 year.
After that I tried to add balance in my amazon gift card a/c but got message its already redeemed. The no i have shared with amazon representative is no longer in use. Rest 4 vouchers balance I have added in other account.
Want to file a complaint for issuing wrong boucher which was already redeemed.
Arrange to refund of Rs. 2000/-
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