Name of Complainant	Shivam Kumar Meena
Date of Complaint	September 8, 2018
Name(s) of companies complained against	Airtel, Airtel Complaints
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I was informed through “My airtel ” app that i need to recharge immediately and my 149 unlimited pack validity has expired … so i recharged immediately with rupees 149 unlimited pack ..

later on contacting airtel i came to know that the validity of my previous pack is not over .. by the mistake of airtel .. i was forced to do two recharges ..

but now i am not getting benefits of both the recharges .. neither my validity has been extended.

I have the audio recording.. airtel high level is accepting their mistake and saying that they can not solve my problem. In attached image ..

airtel app is still showing the wrong validity of my current pack .. similarly it showed wrong information earlier.. it is proof that error in airtel app led to fraud.. airtel cheated me .

Image Uploaded by Shivam Kumar Meena: