| Name of Complainant | |
| Date of Complaint | November 22, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am a prepaid user of VODAFONE
On the 12th of November my balance was deducted with Rs 10 stating that I’ve downloaded a game that these charges are applicable.
I can willfully state that I didn’t sign up for any sort of services when I recharge my phone.
Below is the enclosed message that was notified to me after the deduction.
Hello! Thank you for downloading ppu_game from TELESYNC_SOLUTION. You have been charged Rs. 10 Your balance is Rs. 27
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