| Name of Complainant | |
| Date of Complaint | April 8, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Vodafone deducted 50 rupees frome my mobile balance for downloading a paid video by me but actually i didn’t download such content and i was not aware that my balance was deducted. I called customer care at 4 april 2019 when i found about my deduction for refund, first time my call was disconnected by customer care, when i called again they ensure me i would get my refund in 24 hours but i did not get. I called total 11 times the customer care and they either tell me to wait 24 hours or put my call on mute. I want my refund and defamation for wasting my time.
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